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PlasmaPro Ltd Privacy Policy

Effective Date: 10 February 2026

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PlasmaPro Ltd we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, whether online or offline.

By using our services, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal data from our clients and website users:

  • Contact information: name, email address, phone number, billing address.

  • Service details: information related to the audio-visual services you request.

  • Payment information: card details or payment identifiers (processed securely).

  • Usage data: information about how you use our website, including IP addresses, browser type, and pages visited.

  • Cookies and tracking: information collected via cookies, analytics tools, and other tracking technologies.

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2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our audio-visual services.

  • To communicate with you regarding bookings, invoices, and service updates.

  • To improve our website, services, and client experience.

  • To comply with legal obligations and protect our legal rights.

  • For marketing purposes, if you have given explicit consent.

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3. Legal Basis for Processing

For clients in the UK and EU, we rely on the following legal bases under the GDPR:

  • Contractual necessity: processing necessary to perform our contract with you.

  • Consent: where you have given explicit consent for marketing or cookies.

  • Legal obligations: where processing is required by law.

  • Legitimate interests: for purposes such as improving our services or managing our business operations.

For California residents (CCPA compliance), we provide information about the categories of personal data collected and the purposes for which they are used.

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4. Third-Party Sharing

PlasmaPro Ltd does not sell or share your personal information with third parties for marketing purposes. Your data is kept confidential and only used internally to provide and improve our services.

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5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience, analyze traffic, and improve our services. You can manage your cookie preferences via your browser settings.

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6. Data Retention

We retain personal data only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. After this period, data is securely deleted or anonymized.

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7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data (“right to be forgotten”).

  • Object to or restrict processing of your data.

  • Data portability.

  • Withdraw consent at any time (where consent is the legal basis).

Under CCPA, California residents have the right to:

  • Request disclosure of personal data collected.

  • Request deletion of personal data.

  • Opt-out of the sale of personal data (not applicable here as we do not sell data).

  • Non-discrimination for exercising CCPA rights.

To exercise any of these rights, contact us at: Info@plasmapro.com

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8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.”

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10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

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PlasmaPro Ltd
Email: Info@plasmapro.co.uk
Phone: +44 203 478 2000
Address: 128 City Road, London, EC1V 2NX

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